Oculus has released an update that fixes battery drain and overheating problems with some Samsung devices.
Several owners of Samsung Galaxy S6 edge, Galaxy S7 and Galaxy S7 edge have complained that the Oculus app on their device is affecting their phone's battery life. Users say the app is causing their device's CPU to run very high, which is also happening when the app is not being used. This problem prevents the phone from shifting to sleep mode and also interrupts other apps.
Samsung mobile phone owners have been complaining about the smartphone issues on many forums over the past few days.
"What started it was YouTube app pausing video every 5-10 seconds. Which it will do under certain conditions of other heavy app use. After some investigative work noticed Oculus Home app was constantly dropping off the Battery Usage app list and refreshing. It appears it's closing and restarting," said a user. "Even on a charger was losing 1% batt every 30 seconds."
The issues with the Oculus app resulted in many users deleting it from their phones. Some users who took this action found that the battery drain issue was fixed.
"I've removed all the Oculus and Gear VR apps, rebooted and my phone is back to normal. It actually might be better than normal. I've been sitting at 79% for about 10 mins of reddit browsing and my s7e seems cooler than its been in a long time. Now I'm wondering of these apps have been subtly draining my battery even before this issue happened. I guess I'll know better after a full day of use," wrote a Redditor.
Now Oculus has acknowledged the the issue caused by its app and the company has rolled out a fix.
"We recently pushed an update to the Oculus app that inadvertently caused some people to experience phone battery drain. The team has issued a fix that prompts people to update the Oculus software when they open the Oculus app. If they do not see the prompt, then the phone has been automatically updated and no further action is needed," Oculus told Gizmodo.
Following the update released by Oculus, owners of Galaxy Gear VR will be able to enjoy virtual reality via their compatible Samsung device once again, without any hassle.
Hopefully, Oculus has done enough to win back the confidence of Samsung device owners as the Korean company is already under a lot of pressure after the entire battery explosion issue with the Galaxy Note 7.
Photo: Kārlis Dambrāns | Flickr