Porsche is recalling around 43,000 units of its Taycan electric vehicle (EV) due to a software issue that causes the car to suddenly lose power.
The Taycan is Porsche's first ever EV.
In a statement posted on its official website, Porsche said that the company is "reviewing and updating the software for the power electronics and the engine control unit on approximately 43,000 units of Taycan and Taycan Cross Turismo vehicles." The review and update will involve units part of the 2020 to 2021 model years.
Porsche Taycan Recall: NHTSA Complaints
Porsche Taycan owners have been lodging complaints with the National Highway Traffic Safety Administration or NHTSA, according to a report by The Verge. The NHTSA eventually opened a probe in response to the complaints.
The NHTSA probe discovered that the power loss issue is caused by the 12-volt battery running out of charge. The 12-volt battery is responsible for powering the accessories of the EV when it is not in motion.
"If the 12-volt battery dies while a Taycan is in motion, it can shut off the much larger 800-volt battery pack," according to the report. The large battery pack is responsible for the power being used by the car's electric motors.
What Porsche Taycan Owners Should Do
To fix the software issue, Taycan owners must bring their units to a Porsche dealer to have their software updated, according to The Verge.
The software update will take about an hour to an hour and 30 minutes.
Porsche Taycan Features and Models
The Porsche Taycan is the first all-electric car of the German automobile brand. It was first revealed fully production-ready at the 2019 Frankfurt Motor Show. Its exterior design features include four-point LED headlights, a fixed glass roof, and automatically extending door handles.
As for the interiors, almost all mechanical buttons have been replaced by digital versions. The Taycan's interior features also include a 16.8-inch curved display, a head-up display, a central control unit called Porsche Communication Management, and 8.4-inch center console control panel.
The EV's interior design features include a multifunction sports steering wheel, carpet and floor mats made from sustainable materials, and Advanced Climate Control air conditioning.
The available models of the Porsche Taycan, according to the Porsche website, include the Taycan 4 Cross Turismo, Taycan 4S, Taycan 4S Cross Turismo, Taycan Turbo, Taycan Turbo Cross Turismo, Taycan Turbo S, and Taycan Turbo S Cross Turismo.
The Taycan 4S is considered to be the cheaper, entry level model of the Porsche electric sports car.
The Porsche EV is the first car to have Apple's podcast app as well as the lyrics feature support of Apple Music.
Early this year, the Taycan beat rival Tesla Model 3 to set a new record for the fastest Cannonball Run. The record for the Porsche EV was 44 hours, 25 minutes, and 59 seconds.
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Written by Isabella James