A leaked internal memo revealed the return rates for five Microsoft Surface devices, with the Surface Book as the worst offender. How will Microsoft bounce back from the withdrawal of Consumer Reports' recommendation?
Microsoft August 15, 2017
Microsoft blamed Intel for the reliability issues on its Surface devices that caused the withdrawal of Consumer Reports' recommendation. However, the real problem could very well be within the company itself.
Computers August 13, 2017
Consumer Reports withdrew its recommendation for several Microsoft Surface devices, namely the 128 GB and 512 GB Surface Book and the 128 GB and 256 GB Surface Laptop. Should owners of these laptop and tablets panic?
Microsoft August 11, 2017
Microsoft rolled out the Surface Plus program, which will make it easier for users to own and upgrade Surface devices. The program covers the Surface Laptop, Surface Pro, Surface Book, and Surface Studio for individual customers.
Microsoft August 2, 2017
Take note, lawyers-to-be: the Tennessee Board of Law Examiners has announced new prohibitions regarding the use of certain devices during the bar exam next month. Tough luck if you were planning to use a Surface Book or a tablet.
Computers June 19, 2017
Microsoft recently released the Surface Book i7, which is the second iteration of the first laptop ever released by the company. Rumors, however, are already swirling on the Surface Book 2, which is expected to be released next year.
Microsoft December 6, 2016
Apple has released the updated MacBook Pro with the Touch Bar, and Microsoft has also released the updated Surface Book. How do these devices fare in terms of features, display, battery life, pricing and more? Let's find out.
Computers October 28, 2016
Microsoft is offering a limited deal for consumers who purchase the company’s newest tablet, the Surface Pro 4, or a Microsoft Surface Book. An Xbox One will be bundled with this purchase completely free of charge.
Microsoft July 1, 2016
Microsoft has finally launched its 1 TB Surface Book and Surface Pro 4 outside the U.S. and Canada. The devices are set to hit 10 additional markets worldwide, with more to follow this summer, so here's the deal.
Microsoft June 30, 2016
Microsoft released new firmware updates for its Surface Book and Surface Pro 4, aiming to enhance the experience. The updates bring battery improvements, sleep mode fixes and more.
Apps/Software June 23, 2016
Microsoft has reportedly been working on a Surface Book successor that could debut as soon as next month. According to reports, the Surface Book 2 will rock a 4K display and a USB Type-C port, in addition to other powerful specs.
Phones/Tablets/Mobile Tech May 9, 2016
Microsoft rolled out a firmware update for the Surface Pro 4 and Surface Book that will address power management issues. The problems are said to be related to Intel's new Skylake processor.
Apps/Software February 19, 2016
Microsoft has rolled out the January firmware update for the Surface Pro 4 and the Surface Book to fix known issues. However, the update does not fix the battery drain issue in sleep mode.
Apps/Software January 30, 2016
Microsoft's Surface Pro 4, Surface Book, Surface Pro 3 and Surface 3 are stylish and feature-rich, making them popular with consumers. We take a look at how the devices compare against each other.
Phones/Tablets/Mobile Tech January 3, 2016
A number of users took to the Microsoft Community forum to report the issues they encountered with their Microsoft Surface Books. Here is a list of some of the issues you might also be experiencing.
Computers December 30, 2015
The Apple CEO just doesn't think the rival tablet cuts it in comparison to the iPad Pro.
Phones/Tablets/Mobile Tech November 11, 2015
Users that have been experiencing massive battery drain issues with their Surface Book and Surface Pro 4 devices can try disabling the Windows Hello feature.
Computers November 2, 2015
The Surface Pro 4 and Surface Book have recently hit the stores, but a few days after, buyers are already reporting problems. Owners have reported that the screens on their devices are flickering and, while waiting for Microsoft to permanently address the issue, they are trying out the temporary is suggested.
Gadgets October 28, 2015
Steve Ballmer, the former Microsoft CEO, is still his old self after he ripped into Amazon as regards its employees and how Microsoft is the only company capable of competing with Apple.
Business October 25, 2015
Lenovo and Microsoft go head-to-head in the high-performance laptop scene, pitting the Yoga 900 against the Surface Book. Let's see how the two awesome devices compare to each other.
Computers October 20, 2015
For some who expected to get a hold of their Surface Book at launch, there have been some annoying bad news. The wait could be pushed back to months.
Phones/Tablets/Mobile Tech October 19, 2015
The Microsoft Surface Book went up for preorder last week and apparently saw great demand, as all models are now sold out on the Microsoft Store. The 'ultimate laptop,' as Microsoft markets it, is now out of stock with an 'Email me when available' option replacing the preorder button.
Computers October 16, 2015
Microsoft has announced it will be holding its Device Night 2015 to various cities in the U.S. and Canada. It wants its retail pros and aficionados to be up close and personal with its new products.
October 16, 2015
If you want to preorder the Microsoft Surface Book, that might be a little difficult now. All of the models of Microsoft's first laptop are apparently out of stock in the company's online store.
Computers October 14, 2015
Microsoft's upcoming Surface Book with Intel Core i7 is out of stock at the moment. Potential customers are left scratching their heads about how and why this happened.
Computers October 13, 2015
Microsoft already took the wraps of its all-new devices, including the much-awaited Surface Pro 4 and Surface Book. Now, they are up for preorder on Amazon, Best Buy and Target.
Computers October 9, 2015
Microsoft cranks out another powerhouse laplet that blurs the line between work and recreation. But an older offering from a rival may be the better buy.
Computers October 8, 2015
The Surface Book marks a big change for Microsoft - one that could have a lasting impact on Microsoft's relationship with its hardware partners.
Computers October 6, 2015